Privacy Policy

Information we collect

Nextgen Solar LLC collects information you provide when requesting a solar estimate, creating an account, communicating with our team, signing documents, or managing a project. This may include your name, contact information, property and utility information, project documents, appointment details, support messages, and electronic-signature audit information. When you arrive from an advertisement, we may also record the advertising source, campaign and creative identifiers, landing page, and limited click-attribution identifiers. We collect limited technical and security data needed to operate and protect the service.

How we use information

We use information to provide estimates and proposals, manage installations, permits, appointments, contracts, billing, customer support, security, and the customer portal; to measure advertising performance; to send service communications you request; and to meet legal and regulatory obligations. We do not sell personal information.

Mobile and SMS information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties. We may use service providers solely to deliver and support messages on our behalf, subject to confidentiality and data-protection obligations.

If you opt in, message frequency varies based on project activity; most recipients receive 1–8 messages in an active month. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. See our SMS Terms.

How we share information

We share information only as needed with vendors that host or support our systems, payment and communication providers, permitting and utility partners involved in your project, professional advisers, and authorities when required by law. We do not authorize these parties to use your information for their own marketing.

Retention and security

We retain information for as long as reasonably necessary to provide services, preserve contract and consent records, resolve disputes, and comply with legal obligations. We use administrative, technical, and organizational safeguards, but no system can guarantee absolute security.

Your choices and contact

You may update notification choices in your portal, reply STOP to any text, or ask our team through the customer portal to review or correct your information. Questions about this policy can be submitted through the portal's Support page.